Displaying items by tag: Wired CIO
Monday, 31 October 2011 16:55
What your IT dept wish you knew about requesting support
"Why won't the help desk just help us?" says many an office worker about their internal IT support. Yet, IT is similarly lamenting, "Why can't the user just log a ticket properly?". Never before has "help us help you" seemed so strained. Let me break away the tension and reveal just what your IT department wish you knew about logging a support request.
Published in
CIO Trends
Tagged under
Wednesday, 11 May 2011 14:40
Good IT comes at a price not a cost
Information Technology is often denigrated as being an expensive cost. If so, something is wrong, both inside the IT camp and within the wider company. A new outlook on modern business is required.
Published in
The Wired CIO
Tagged under
WEBINARS & EVENTS
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OutSystems Announces ONE 2025: The Future of AI-Powered Application and Agent Development Unveiled
GUEST EVENT: The annual event returns to Lisbon with Diego… -
8 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
12 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
UiPath to hold Agentic AI Summit on March 25 to… -
ALL WELCOME - 6 DAYS TO GO - AI in Action is your opportunity to gain actionable strategies for deploying scalable, reliable AI solutions that drive measurable business outcomes.
AI in Action As organisations across APAC…
CYBERSECURITY
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Rapid7 introduces Intelligence Hub within its command platform for Threat Intelligence with ‘curated, actionable insights’
Integrated threat intelligence solution delivers proactive context and prioritisation, rapidly… -
Bitdefender Redefines Endpoint Security, Announces Global Launch of GravityZone PHASR
Industry-First Solution Sets a New Standard for Attack Surface Reduction… -
Motorola Solutions launches SVX and Assist, converging two-way radio with body camera and AI into one integrated device for public safety
Simplifying tech for police officers to revolutionise how they protect… -
Infotrust 'shines as Finalist for SOC Provider of the Year and Female Cyber Security Leader of the Year' at the 2025 Australian Cyber Awards
COMPANY NEWS: Infotrust, one of Australia’s largest ASX listed cyber… -
Kaseya unveils Spring 2025 innovations, showcasing ‘AI-Driven innovations’ across IT management and cybersecurity
COMPANY NEWS: AI-powered cybersecurity and IT management software provider Kaseya…
PEOPLE MOVES
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Gigamon Appoints Simon Oliver to Lead APAC Channel Sales as Regional Demand for Deep Observability Accelerates
Gigamon, a leading deep observability company, has announced the promotion… -
Gerry Sillars is Bolstering Semperis’ Identity-Driven Cybersecurity Efforts in Asia Pacific and Japan
Semperis, a leader in AI-powered identity security and cyber resilience,… -
Tenable Appoints Steve Vintz and Mark Thurmond as Co-CEOs
Tenable, the exposure management company, today announced that its Board… -
Barracuda Appoints Ketan Tailor as Chief Customer Officer
Barracuda Networks, Inc., a leading cybersecurity company providing complete protection… -
SYSPRO appoints Leanne Taylor as Chief Revenue Officer
Digital manufacturing software solutions provider SYSPRO has appointed Leanne Taylor…
GUEST ARTICLES
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Organisations Need to Stop Burying Cyber-Attacks
GUEST OPINION: White-collar crimes are notoriously hard to uncover, yet once… -
AI Agents Are About To Blow Up the Business Process Layer
GUEST OPINION: Agentic AI "systems of automation" will transform static… -
As Java turns 30, Azul executive reflects on its impact
GUEST OPINION: Simon Ritter is as qualified as anyone to… -
Rubrik Reveals 90 per cent of Global IT and Security Executives Report Cyberattacks in the Past Year
GUEST RESEARCH: Data sprawl drives spike in cyber incidents across AI,… -
The emergence of the AI Engineer: What you need to know
GUEST OPINION: With each technological innovation, the type of roles we… -
Hitachi Vantara Releases FY2024 Sustainability Report, Showcasing Ongoing Commitment to ESG and Environmental Innovation
COMPANY NEWS: Second annual report highlights continued progress in sustainability, product… -
Check Point Software Emerges as a Leader and Only Outperformer Among 14 Vendors in Enterprise Firewalls, According to Latest GigaOm Radar Report
COMPANY NEWS: Check Point excels in business criteria assessments, achieving the… -
Logicalis expand APAC SOC services with launch of Cisco MXDR
COMPANY NEWS: The global MSP becomes the first Cisco partner…
Guest Opinion
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Organisations Need to Stop Burying Cyber-Attacks
GUEST OPINION: White-collar crimes are notoriously hard to uncover, yet once…
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AI Agents Are About To Blow Up the Business Process Layer
GUEST OPINION: Agentic AI "systems of automation" will transform static…
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As Java turns 30, Azul executive reflects on its impact
GUEST OPINION: Simon Ritter is as qualified as anyone to…
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The emergence of the AI Engineer: What you need to know
GUEST OPINION: With each technological innovation, the type of roles we…
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New Book from Boomi Warns: AI Will Fail Without a Digital Infrastructure Overhaul
GUEST OPINION: From the boardroom to the back office, business leaders… -
Why finance teams can’t afford to ignore shifting spend trends and artificial intelligence innovation
GUEST OPINION: The financial risks of maintaining the status quo… -
Why I switched from AliExpress to local suppliers for Amazon dropshipping
GUEST OPINION: My dropshipping journey with Amazon began like most…
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How social media automation can boost your sales
GUEST OPINION: Social media isn’t just for brand awareness anymore.…
ITWIRETV & INTERVIEWS
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Amazon CISO CJ Moses gives rare interview
GUEST INTERVIEW: CJ Moses moves out of the shadows to… -
Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
Cybercriminals never rest and company data is an increasingly valuable… -
Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
iTWireTV: Special guest Qualys CEO Sumedh Thakar tells us about… -
iTWire talks to SailPoint about identity management in the Enterprise
GUEST INTERVIEW: We talk to Andrew Moore, VP of Product,… -
How Blue Yonder is applying AI and innovation to solve supply chain challenges
iTWireTV interview: We've all felt the effects of supply chain…
RESEARCH & CASE STUDIES
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Rubrik Reveals 90 per cent of Global IT and Security Executives Report Cyberattacks in the Past Year
GUEST RESEARCH: Data sprawl drives spike in cyber incidents across AI,…
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National 'research and development crisis' calling for Team Australia
Australia’s national research and development (R&D) performance is in crisis,…
Channel News
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AWS announces Generative AI Partner Innovation Alliance
COMPANY NEWS: Amazon Web Services (AWS) has, announced the launch… -
Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
AI technology services company Rackspace Technologies has signed a Strategic…
